FAQs
Why engage in wellness coaching?
It's true that you can look up most information for yourself. However, there is a mountain of evidence that human support and accountability dramatically improve adherence to wellness goals—versus going it alone. It's hard to put a price tag on holistic health and wellness. Coaching is a great investment if you are feeling stuck, scattered, or navigating body, energy, or life transitions—especially if you are craving personalized support without a huge time commitment.
What services do you offer?
Right now we offer three options for wellness coaching. A One-Time Consultation, a 4-session Wellness Reset Package and a 3-session Maintenance Package (available after completing either of the first two options). For more details, see the Plans & Pricing Page.
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How do sessions work?
All sessions are held virtually via Zoom and with the exception of the One-Time Consultation, can be spaced out over 3–6 months. You can schedule after payment and completing the Wellness Client Intake Form.
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I'm ready to sign up! What's the process?
Awesome! Please choose the wellness service in Plans & Pricing and go through the secure payment process. When that is complete, you will be sent a comprehensive Wellness Client Intake Form that must be completed before our first meeting. After that, you will be able to schedule our first session together.
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What if I have questions before signing up?
If you need additional information about my services not found on this website, you are welcome to reach out via email to rachel.frost@knowbetterdobettercoaching.com
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Why can't I register as a client?
Due to my schedule, I can only take a maximum number of clients at a time. If my client list is full, I invite you to join the waitlist and I will add you when space opens up.
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What if I need to cancel, reschedule or want a refund?
Please give at least 24 hours’ notice. Last-minute cancellations or no-shows may count as a used session or be charged an additional fee. Have an emergency? I’ll work with you as best I can.​
Full refund available within 3 days if no sessions have been used. Once the series begins, the package is non-refundable. I’m always open to discussing special situations.
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As a coach, will you tell me exactly what to do?
Coaching is about empowerment and unlocking your potential and the action steps that are right for you. I will be your partner and guide in the journey of holistic wellness, but only you can decide and ultimately act on the holistic wellness plan.
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Is this therapy?
Coaching is not therapy. Although I am an empathetic listener and have a background in psychology, I am not a clinical psychologist. Coaching is also not a substitute for medical or mental health treatment. Please consult your doctor for medical guidance. I reserve the right to refer you to trained professionals for services outside my scope.
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Is my information confidential?
Yes. Everything shared in our sessions stays private, unless required by law or you give written permission. Please see our stated Private Policy